1. Introduction and Acceptance
Welcome to 0z365, an online casino and sports betting platform serving players across Bangladesh. These Terms & Conditions ("Terms") govern your access to and use of all services, features, games, and content available through 0z365.app and any associated mobile applications or platforms operated by us.
By registering an account, logging in, or otherwise accessing any part of our platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision, you must discontinue use of 0z365 immediately.
2. Eligibility and Account Registration
To create and maintain an account on 0z365, you must satisfy the following eligibility requirements at all times:
- You must be at least 21 years of age. 0z365 strictly does not allow access or participation by anyone under 21.
- You must be a natural person legally capable of entering into binding agreements under the laws applicable to you.
- You may hold only one active account on 0z365. Duplicate or multiple accounts are prohibited and may result in immediate suspension of all associated funds.
- You must provide accurate, current, and complete information during registration and keep that information updated at all times.
3. Account Security and Verification
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity that takes place under your account — whether or not authorised by you — is your responsibility. If you suspect unauthorised access to your account, contact our support team at [email protected] without delay.
KYC Verification
0z365 reserves the right to request identity verification (KYC) at any point. This may include submission of a government-issued photo ID, proof of address, and proof of payment method. Failure to complete verification within a reasonable period may result in account suspension or funds being withheld pending review.
Account Closure
You may request account closure at any time by contacting support. Before closing, all pending wagers must be resolved and outstanding balances withdrawn. 0z365 may also close an account for the following reasons:
- Evidence of fraudulent activity, collusion, or match-fixing.
- Violation of these Terms or abuse of promotional offers.
- A player self-requesting exclusion for responsible gaming reasons.
4. Deposits, Withdrawals and Payment Methods
0z365 supports a range of payment methods widely used in Bangladesh. All financial transactions are conducted in Bangladeshi Taka (BDT). Accepted methods include:
- Mobile banking: bKash, Nagad, Rocket, Upay
- International cards: Visa, Mastercard
- Minimum deposit and withdrawal amounts apply and are subject to change. Current limits are displayed within your account dashboard.
- All withdrawals are processed to the same payment method used for the most recent deposit, unless otherwise agreed with the support team.
Processing times vary by method. Mobile banking withdrawals are typically completed within 24 hours. 0z365 is not liable for delays caused by third-party payment processors or bank processing times outside our control.
5. Bonuses, Promotions and Wagering Requirements
0z365 periodically offers bonuses and promotions to eligible players. All promotional offers are subject to specific terms, including wagering requirements, that will be clearly stated at the time of the offer.
General Bonus Rules
Bonuses must be claimed within the specified validity period. A bonus that has not been claimed or activated before the expiry date will be forfeited automatically. Free spins are credited to eligible slot games and must be used within the stated timeframe.
Rollover and Wagering
Before any bonus-derived winnings can be withdrawn, the applicable rollover must be completed. Misuse of bonus offers — including but not limited to —
- Creating multiple accounts to claim the same offer more than once.
- Placing opposing bets to meet rollover requirements with minimal risk.
- Exploiting software errors, system glitches, or pricing discrepancies.
6. Game Rules and Sports Betting
Each game and betting market on 0z365 is governed by its own set of rules displayed within the game lobby or sports interface. By placing a wager, you confirm you have read and accepted the applicable rules. The following general principles apply across all games and betting markets:
- All bets are final once confirmed. Cancellation is not possible after acceptance.
- Odds for sports markets, including cricket (BPL, IPL, T20 World Cup), football, and kabaddi, are subject to change before event start.
- In the event of a technical failure during a game round, the result will be determined by our system logs. Where logs are inconclusive, the affected round may be voided and stakes returned.
- RTP (Return to Player) percentages for each slot game are published within the game information panel. These are theoretical long-term averages and do not guarantee individual session outcomes.
7. Intellectual Property
All content on 0z365 — including but not limited to text, images, graphics, logos, icons, game content, and software — is the property of 0z365 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.
You may not copy, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, or sell any portion of the 0z365 platform without our prior written consent. Unauthorised use of platform content may result in legal action.
8. Limitation of Liability
To the fullest extent permitted by applicable law, 0z365 and its affiliates, officers, directors, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform or any of its services.
- Service interruptions or downtime caused by maintenance, network issues, or force majeure events.
- Losses arising from betting decisions made by the player.
- Errors or inaccuracies in third-party game content provided by software partners such as Pragmatic Play or Evolution Gaming.
Our total aggregate liability to any single player in connection with these Terms shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
9. Privacy and Data Protection
Your use of 0z365 is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We collect, process, and store personal data in accordance with applicable data protection principles, using SSL encryption and secure server infrastructure to safeguard your information.
We will not sell, rent, or share your personal information with third parties for their independent marketing purposes. For full details of how we handle your data, please review our Privacy Policy.
10. Amendments to These Terms
0z365 reserves the right to modify, update, or replace these Terms at any time. When material changes are made, we will notify users via an on-site notice or direct communication. The date of the most recent revision is displayed at the top of this page.
Your continued use of 0z365 following any revision constitutes your acceptance of the updated Terms. We recommend bookmarking this page and reviewing it periodically to remain informed of any changes.
11. Responsible Gaming and Age Restriction
0z365 is committed to promoting responsible gaming practices. We provide tools including deposit limits, session time reminders, and self-exclusion options to help players maintain control over their gambling activity. If you believe gambling is negatively impacting your life or finances, we strongly encourage you to visit our Responsible Gaming page or contact support immediately.